Emotional Support Animal Letters
*Texas residents only

April Grimes, LCSW is pleased to offer Emotional Support Animal (ESA) letters after an assessment OR with existing documentation and diagnosis from another healthcare provider. 

*You may qualify for a letter if you have recently experienced depression, anxiety, grief or trauma- or have been previously diagnosed with ADHD, ASD, PTSD, OCD, Bipolar Disorder, or are a veteran. There is no charge if you do not qualify for a letter. The charge per letter is $150 (no exotic pets).  

    Complete Below to get Started!

An ESA letter may allow your pet to reside with you in a rental property. Many airlines no longer allow emotional support pets without a fee. ESAs are not service animals and cannot accompany you everywhere. Read about ESA benefits here.

*Please allow up to 3 business days from assessment to letter completion. 





🌟 CLIENT RIGHTS & RESOURCES NOTICE
( Effective 2026)

Your Rights as a Client
You have the right to:

Receive respectful, nondiscriminatory, and professional behavioral health services.

Ask questions about your treatment, including risks, benefits, and alternatives.

Request a copy of your health records.

Know how your information is used and protected.

File a complaint if you believe your rights have been violated.

How to Request Your Records
To request your health records, please submit a written request to:

[Your Practice Name]  
Email: [your email]
Phone: [your phone number]
Mailing Address: [your address]

Your request will be processed in accordance with Texas law and HIPAA requirements.

How to Contact the Texas Behavioral Health Executive Council (BHEC)
You may contact BHEC for questions about licensing, standards of practice, or to file a complaint about a licensed professional.

Texas Behavioral Health Executive Council (BHEC)  
Website: https://bhec.texas.gov  
Phone: (512) 305‑7700
Mailing Address: 1801 Congress Ave., Ste. 10.300, Austin, TX 78701

How to File a Consumer Complaint with the Texas Attorney General
If you believe you have experienced deceptive, fraudulent, or unlawful practices, you may file a consumer complaint with the Texas Attorney General’s Consumer Protection Division.

Texas Attorney General – Consumer Protection Division  
Website: https://www.texasattorneygeneral.gov/consumer-protection (texasattorneygeneral.gov in Bing)  
Phone: (800) 621‑0508
Mailing Address: PO Box 12548, Austin, TX 78711‑2548

Non‑Discrimination Statement
This practice does not discriminate based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, or veteran status.

Emergency & Crisis Resources
If you are experiencing a life‑threatening emergency, call 911 immediately.
For mental health crises, you may contact:
988 Suicide & Crisis Lifeline — Call or Text 988
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