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🌟 CLIENT RIGHTS & RESOURCES NOTICE
( Effective 2026) Your Rights as a Client You have the right to: Receive respectful, nondiscriminatory, and professional behavioral health services. Ask questions about your treatment, including risks, benefits, and alternatives. Request a copy of your health records. Know how your information is used and protected. File a complaint if you believe your rights have been violated. How to Request Your Records To request your health records, please submit a written request to: [Your Practice Name] Email: [your email] Phone: [your phone number] Mailing Address: [your address] Your request will be processed in accordance with Texas law and HIPAA requirements. How to Contact the Texas Behavioral Health Executive Council (BHEC) You may contact BHEC for questions about licensing, standards of practice, or to file a complaint about a licensed professional. Texas Behavioral Health Executive Council (BHEC) Website: https://bhec.texas.gov Phone: (512) 305‑7700 Mailing Address: 1801 Congress Ave., Ste. 10.300, Austin, TX 78701 How to File a Consumer Complaint with the Texas Attorney General If you believe you have experienced deceptive, fraudulent, or unlawful practices, you may file a consumer complaint with the Texas Attorney General’s Consumer Protection Division. Texas Attorney General – Consumer Protection Division Website: https://www.texasattorneygeneral.gov/consumer-protection (texasattorneygeneral.gov in Bing) Phone: (800) 621‑0508 Mailing Address: PO Box 12548, Austin, TX 78711‑2548 Non‑Discrimination Statement This practice does not discriminate based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, or veteran status. Emergency & Crisis Resources If you are experiencing a life‑threatening emergency, call 911 immediately. For mental health crises, you may contact: 988 Suicide & Crisis Lifeline — Call or Text 988 |